Verizon Communications Inc. (NYSE: VZ)
Q1 2025 Financial Analysis | April 22, 2025
Executive Summary
Verizon Communications Inc. reported strong financial performance for the first quarter of 2025, highlighted by industry-leading wireless service revenue of $20.8 billion and continued broadband market share gains. The company's strategic customer segmentation approach and diversified product portfolio drove growth across key financial metrics. With momentum in both mobility and broadband, Verizon remains confident in achieving its full-year 2025 guidance.
Q1 2025 Highlights
Financial Performance
Verizon reported solid financial performance in Q1 2025, with improvements across key financial metrics. Total revenue increased 1.5% year-over-year to $33.5 billion, while net income rose 6.4% to $5.0 billion. Earnings per share improved 5.5% to $1.15, and adjusted EPS grew 3.5% to $1.19. Operating cash flow showed strong improvement, increasing 9.9% to $7.8 billion, and free cash flow surged 33.3% to $3.6 billion. These results demonstrate Verizon's ability to drive profitable growth through its customer-centric strategy and disciplined financial management.
Segment Performance
Verizon Consumer
Key Metrics
- Wireless postpaid phone net losses of 356,000
- Wireless retail postpaid phone churn of 0.90%
- Wireless retail core prepaid net additions of 137,000
- Fixed wireless net additions of 199,000
- Fios Internet net additions of 41,000
- ARPA increased 3.6% year-over-year to $146.46
Verizon Business
Key Metrics
- Wireless retail postpaid net additions of 94,000
- Wireless retail postpaid phone net additions of 67,000
- Wireless retail postpaid phone churn of 1.15%
- Fixed wireless net additions of 109,000
- Segment operating income margin improved to 9.1% from 5.4%
- Segment EBITDA margin improved to 23.1% from 20.7%
Verizon's Consumer segment continued to drive overall growth with a 2.2% increase in revenue to $25.6 billion, primarily due to wireless service revenue gains of 2.6%. Despite postpaid phone losses, the Consumer segment saw strong performance in prepaid, fixed wireless access, and Fios Internet. The Business segment demonstrated substantial profitability improvements, with operating income surging 66.4% and EBITDA increasing 10.3%, despite a slight 1.2% revenue decline. Business wireless service revenue grew 2.8%, and the segment added 67,000 postpaid phone customers, highlighting Verizon's strengthening position in the enterprise market.
Mobility & Broadband Performance
Mobility Performance
Wireless Highlights
- Industry-leading wireless service revenue of $20.8 billion, up 2.7%
- Wireless equipment revenue of $5.4 billion, up 0.7%
- Total postpaid phone net losses of 289,000
- Best wireless retail core prepaid net additions since the TracFone acquisition
- Consumer wireless ARPA increased 3.6% to $146.46
Broadband Performance
Broadband Highlights
- Total broadband net additions of 339,000
- Fixed wireless access net additions of 308,000
- Fios Internet net additions of 45,000
- Total broadband connections increased 13.7% year-over-year to 12.6 million
- Fixed wireless access subscribers grew to over 4.8 million
- Consumer Fios revenue of $2.9 billion
Verizon continues to lead the industry in wireless service revenue, growing 2.7% year-over-year to $20.8 billion. While the company experienced postpaid phone net losses of 289,000, it saw strong gains in the prepaid segment. The broadband business remained a bright spot with 339,000 total net additions, driven primarily by 308,000 fixed wireless access net additions. The fixed wireless access subscriber base has now reached 4.8 million, positioning Verizon well to achieve its next milestone of 8 to 9 million subscribers by 2028. Fios Internet also contributed with 45,000 net additions, demonstrating the strength of Verizon's multi-faceted broadband strategy.
Cash Flow & Balance Sheet
Verizon demonstrated strong financial discipline and cash generation in Q1 2025. Operating cash flow increased 9.9% year-over-year to $7.8 billion, while free cash flow surged 33.3% to $3.6 billion. The company continued to reduce its debt levels, with total unsecured debt decreasing to $117.3 billion, down from $128.4 billion a year ago, representing an 8.6% reduction. The net unsecured debt to adjusted EBITDA ratio stands at 2.3x, indicating a solid balance sheet with improving leverage metrics. This financial strength provides Verizon with the flexibility to invest in growth initiatives while maintaining its commitment to shareholder returns.
Strategic Initiatives & Business Highlights
Customer-First Strategy
Network & Technology Innovation
Management Perspective
"Verizon plays an essential role in our customers' lives and our differentiated value proposition delivers what customers want and need, on their terms. We continue to drive our multi-year customer-first strategy, launching new programs such as our 3-year price lock and free phone guarantee for consumers and My Biz Plan for small and medium sized businesses. With our high quality customer base, network superiority and position of financial strength, we have the momentum and flexibility to continue innovating to meet customer needs and invest for growth."
— Hans Vestberg, Verizon Chairman and CEO
Risks & Opportunities
Risks
Opportunities
2025 Outlook & Guidance
Metric | 2025 Guidance |
---|---|
Wireless Service Revenue Growth | 2.0% to 2.8% |
Adjusted EBITDA Growth | 2.0% to 3.5% |
Adjusted EPS Growth | 0% to 3.0% |
Cash Flow from Operations | $35.0 billion to $37.0 billion |
Capital Expenditures | $17.5 billion to $18.5 billion |
Free Cash Flow | $17.5 billion to $18.5 billion |
Strengths
- Industry-leading wireless service revenue
- Strong growth in broadband connections
- Improving profitability metrics in both Consumer and Business segments
- Robust free cash flow generation
- Continued progress on debt reduction
Focus Areas
- Addressing postpaid phone subscriber losses
- Continuing expansion of fixed wireless access business
- Leveraging customer segmentation for improved retention
- Managing capital expenditures efficiently
- Successfully integrating Frontier Communications (pending acquisition)
Summary
Verizon delivered a strong start to 2025 with growth across key financial metrics, highlighted by industry-leading wireless service revenue and continued momentum in the broadband business. The company's customer segmentation strategy and diversified product portfolio are driving improved financial performance despite competitive pressures in the wireless market. With solid free cash flow generation, ongoing debt reduction, and strategic investments in network capabilities, Verizon is well-positioned to achieve its full-year 2025 guidance. The company remains focused on its three strategic priorities: growing wireless service revenue, expanding adjusted EBITDA, and generating strong free cash flow.
Source: https://www.verizon.com/about/sites/default/files/1Q25-Earnings-Press-Release.pdf